28 Feb.
How to effectively manage a dental laboratory in 2024!
Centralisation and accessibility
A modern dental laboratory operates in a complex environment, handling a wide range of custom orders, each with different technical and aesthetic needs. In this context, efficiency and accuracy are key to delivering high-quality dental products. Software miiosmile360 addresses these requirements by providing an innovative cloud-based solution. Its platform allows users to enter and manage dental orders in an advanced digital format, facilitating fast and secure information exchange.
By using miiosmile360, order details are centralised and can be accessed anywhere, anytime, ensuring seamless synchronisation between lab, clinics and technicians. Real-time updates are a remarkable feature of the system, allowing quick adaptation to any changes or new requirements.
Optimised communication
Clear communication is vital in dentistry, and the miiosmile360 software enhances this with an integrated chat message system for each order. This feature allows team members to collaborate quickly and directly within the platform, eliminating the need for physical meetings or inefficient email exchanges.
With chat, technicians can solve problems in real time, ensuring that production remains smooth and delays are minimised. All conversations are saved, allowing easy review and providing a basis for process analysis and further improvements. In essence, miiosmile360 facilitates efficient and focused communication, which contributes to improved product quality and overall customer and team satisfaction.
Efficient material management
Effective inventory management through digital dental lab management is essential to the operations of a dental technology lab. The miiosmile360 software facilitates accurate inventory tracking and automatically calculates material consumption, helping to avoid overstocking or shortages. The integration of QR codes and barcodes for each order, along with SMS notification system for critical process steps such as completion and dispatch, optimizes workflow and minimizes the occurrence of errors. These features help the lab maintain tight control over resources and streamline daily operations.
Improve customer relations through direct communication
The miiosmile360 software extends its benefits beyond optimizing internal communication, having a positive impact on customer interaction as well. The platform provides an advanced messaging system and an intuitive interface for online order placement, facilitating fast and efficient information exchange between the lab and its customers.
Automated SMS functionality allows the lab to send instant notifications about order status, and customizable satisfaction survey links collect valuable feedback in a way that's convenient for the customer. These tools contribute to a high level of transparency and pave the way for proactive communication, which leads to building trust and developing a loyal relationship with customers.
Therefore, the implementation of an efficient management software in a dental laboratory brings significant benefits on multiple levels. Process automation, workflow optimisation, efficient management of human and material resources are just some of the benefits. Investing in such an innovative tool is essential to successfully face the challenges of dental technology in 2024 and beyond.
